With the year-end upon us we’ve found ourselves reflecting on 2012 the past few days. It’s been a busy year and a good year for Motive Retail.
2012 has seen us plow new ground with Motive Integrator, our purpose-built platform for supporting Dealer Integration Programs. Last summer we rolled out an entirely new suite of testing apps, all designed to streamline the certification process for new integrations. We made improvements in functionality and usability throughout Motive Integrator. And we’re not done yet! We have extensive plans for new features that will further improve productivity. Our approach is modern, it’s new and reactions from users have been tremendous.
We listened to the market and made adjustments. We heard that while many OEMs do not have a team in place to manage DSP integrations and need a managed service offering, others do have a dealer systems integration team. These OEMs don’t need a full managed service, but they need tools to make their teams more efficient and productive. So, in addition to our Managed Service Solution, we now offer a SaaS solution for Motive Integrator Apps. OEMs with established dealer integration teams can now benefit from the Motive Integrator innovations without buying services they are already setup to provide. To be as flexible as possible, clients can subscribe only to those Apps they need to support their program and improve the productivity of their resources.
Our clients continue to give us high marks. We were fortunate enough to have all of our clients extend their engagements with Motive this year. Looking toward 2013 we remain steadfast in our commitment to deliver superior service, continually exceed expectations and do our best to ensure successful projects. Reputation is key and our client’s success is intrinsic to Motive’s success.
We stepped up our involvement in industry issues through our membership and active participation in STAR – Standards for Technology in Automotive Retail. This takes time, dedication and a pledge to work with members and non-members alike to solve real-world problems. STAR is an important organization and has made great strides since its incorporation in 2001. We’re proud to be involved.
2013 will provide enormous opportunities to produce big business impact for automakers, DSPs and dealers through more and better system integration. This perspective was a founding belief at Motive Retail and it seems the market shares our view more than ever before. 2013 promises to be another great year for Motive Retail.
We wish all of our clients and business partners very happy holidays and best wishes for an impactful and productive 2013.