May 3, 2012
Effective May 3, 2010, Motive Retail has begun working on the next phase of Ford’s One Warranty System (OWS) initiative. OWS is a global program to integrate Dealer Management Systems around the world and having developed all DSP specifications, Motive will now support DSP Certification.
Kick-off activities are underway with a number of DSPs in North America and Europe. The Certification testing window begins this July with the migration of dealers to the new interfaces planned to begin in January 2011. Ford’s new warranty interface is based on STAR standards.