Surely You’re Joking

Posted by Motive Retail on Jun 22, 2015 10:57:00 AM

 

There is a famous book by the Nobel Prize physicist Richard Feynman titled Surely You’re Joking, Mr. Feynman. I couldn’t help but think of that title during my last few adventures at local car dealerships. In the first instance, we had our vehicle serviced at a large local dealership. When we went to the service department to pay our hefty bill, the cashier excused herself, went into a back room and returned with a cardboard box filled with paperwork. She then proceeded to search through this pile of invoices until she found ours. Huh? Had we accidentally stepped back in time to 1982? Should we head home to watch the latest video on MTV? Okay, maybe their computers were down and they had to temporarily go old school. Things happen. A few weeks later we returned for another major repair.

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Topics: Motive News

Seven Is Our Lucky Number

Posted by Motive Retail on Jun 5, 2015 5:54:00 AM

Do you remember 2008? The financial crisis, the beginning of the “Great Recession”?

What a great time to start a business right? But wait, it gets better. How about starting a business in the automotive industry? At a time when many large automakers were teetering on the verge of bankruptcy and closing dealerships, seven years ago, Motive Retail was opening its doors for the very first time. Why? Because we knew 2 things:

1) The automotive industry would come back stronger than ever

2) We were incredibly passionate about the industry and had a great idea that we needed to share

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Topics: Motive News

Technology Upgrades: Is it Time To Act?

Posted by Motive Retail on May 20, 2015 5:54:31 AM

"I Never Worry About Action, Only Inaction" Winston Churchill Humans are pre-programmed to avoid risk and seek safety. We only overcome the need for safety when we believe that the reward will be bigger than the risk. The limitation of that thinking is that risk/reward is a matter of perception (influenced by many factors) and thus not always based on fact. If our perception is that the risk is greater than the reward, we often choose inaction. We may falsely believe that the best choice is no choice; to maintain the status quo. This can be especially true with technology. Some OEMs have a measure of fear, uncertainty and doubt that causes delays in upgrading their technology infrastructure.

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Topics: technology, data security, STAR Standards Compliance, Motive News

Motive Integrator Self Certification

Posted by Motive Retail on Nov 19, 2014 9:11:35 AM

Until now Motive has provided certification services strictly as a managed service based on our Motive Integrator software. This approach has worked well as Motive Integrator provided the platform on which Motive Integration Analysts have delivered more than 150 dealer system certifications. In the process we have continuously improved Motive Integrator to make the support and certification process more and more intuitive and increasingly automated. The result is a proven system that can stand on its own and deliver certified dealer systems supported by OEM teams as easily as Motive’s team.

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Topics: DSP Support, Certification, Self-Certification, Ford Motor Company, Motive News, Automakers, Motive Integrator

Daimler selects Motive Retail to execute on its new global DMS retail integration strategy

Posted by Motive Retail on Jun 3, 2014 3:29:00 AM

Beginning a little more than a year ago Daimler AG embarked on a journey to reassess their strategy for dealer integration.

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Topics: Certification, Daimler AG, iCar, Motive News, Global Integration Programs, Incadea, Motive Integrator

The Integrated Dealership is Here!

Posted by Motive Retail on Sep 27, 2013 7:10:51 AM

Most automakers offer their dealers at least a limited set of interfaces for integration of the DMS with OEM systems to simplify routine activities like parts ordering and financial statement submission. A few OEMs provide a broader set of higher value integration points that are producing big improvements in dealership operations. Motive Retail is honored to have been entrusted with the job of putting these interfaces to work for several OEMs. These OEMs are enabling big operational improvements for their dealers. But dealers have still been hampered by the inability of the systems within the dealership to effectively, reliably and securely interact with each other.

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Topics: Motive News, AutoSoft, Motive Integrator

Announcing New Motive Integrator Apps

Posted by Motive Retail on Aug 28, 2013 10:58:13 AM

Today we're announcing a significant enhancement in functionality to Motive Integrator. New Dealer Roll-out Management Apps have been added for our automaker clients to complement the functionality already available in the Motive Integrator Dealer Suite. These apps provide automakers a consistent, structured and streamlined set of tools for use during the launch of new software, interfaces or programs to their dealer networks.

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Topics: Volkswagen, Motive News, Automakers, Motive Integrator

Motive Integrator makes integration projects easier

Posted by Motive Retail on Jul 24, 2013 4:19:03 AM

We’ve been working for the past 5 years to expand the functionality in Motive Integrator and refine our processes for Dealer System Certification. Feedback from the DSPs we work with on behalf of our OEM clients is invaluable and we take all comments, suggestions, even criticisms seriously. We want to know what works, what we can improve and what users of Motive Integrator like or don’t like. Our feeling is that the better we can make our tools and processes, the faster DSPs can complete new integrations and roll them out to dealers.

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Topics: Certification, Testing, Advent Resources, Dealer Systems Integration, Volkswagen, Motive News, Motive Integrator

A Better Way

Posted by Jeff Barr on May 15, 2013 8:39:28 AM

Over 13 years at Jaguar Land Rover I've been personally involved in dealer systems integration and have pretty deep expertise in this area through hands on experience. I've been responsible for a number of projects and have the scars to show for it.

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Topics: Testing, Jaguar Land Rover, Dealer Systems Integration, Motive News

2012, a good year for Motive Retail

Posted by Motive Retail on Dec 20, 2012 5:23:57 AM

With the year-end upon us we’ve found ourselves reflecting on 2012 the past few days. It’s been a busy year and a good year for Motive Retail.

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Topics: STAR, Dealer Systems Integration, Motive News, Motive Integrator

Validation

Posted by Motive Retail on Dec 4, 2012 2:40:53 AM

Everybody likes recognition. After working many years exclusively in dealer systems integration, it was nice to see the Woods & Seaton Briefing No. 30, dated November 29, 2012 confirm what we already believed, that “OEMs need a more efficient process for managing integrations.” Per the Briefing, automakers in Europe are expressing growing interest in having an ability to manage “integration of ‘100s’ of Dealer Systems.” Recently we are seeing more automakers who understand , as the Briefing states, that “integration is essential for Sales and Service performance, and Network control.” The result is that an increasing number of automakers in both Europe and North America are starting to evaluate whether they have the processes and tools necessary to keep up in an increasingly integrated world.

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Topics: Certification, Dealer Systems Integration, Motive News, Automakers, Motive Integrator

Kia DSP Certification Program extended through 2014

Posted by Motive Retail on Nov 27, 2012 8:17:34 AM

Since 2009, Motive Retail has managed the Kia Motors America DSP Certification Program and it has now been extended through the end of 2014. All DSP Certification activities are managed and supported using Motive Integrator, including online Specifications, Testing and Support. Any DSP wishing to integrate its system with the Kia Web-based dealer communication system has the option to do so working with Motive.

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Topics: Certification, Testing, Kia Motors America, Motive News

A Volkswagen View on Motive Retail

Posted by Jay Fee on Aug 1, 2012 2:00:55 AM

We have been working with Motive Retail for the past few years. Over this period of time Motive has routinely improved and added to the functionality of the Motive Integrator portal, refined their processes and expanded their service offerings. We have been a beneficiary of Motive’s investments in their business and their commitment to excellence in dealer systems integration.

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Topics: Certification, Testing, Dealer Systems Integration, Volkswagen, Motive News

New!!! Motive Integrator Certification Testing Apps

Posted by Motive Retail on Jul 31, 2012 7:00:57 PM

Today, we’re excited to announce some significant new enhancements to our Motive Integrator Testing Suite. Three new apps have been added as core testing components, each specifically focused on Certification Testing.

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Topics: Certification, Testing, Porsche, Dealer Systems Integration, Volkswagen, Motive News

Motive Retail to manage DSP Certification Program for Porsche

Posted by Motive Retail on May 24, 2012 5:55:12 AM

Motive is pleased to announce that it has added Porsche Cars North America as a new automaker client. Porsche is embarking on a new global program to implement a range of integrations with the key DMS systems used by its dealer body. This is the first project of its kind at Porsche in a number of years and demonstrates their commitment to improving retail performance through greater integration between systems. Motive will be providing all services for management of DSP Integration and Certification activities including the development of all integration specifications, DSP technical support, certification testing and dealer pilots.

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Topics: Certification, Porsche, Dealer Systems Integration, Volkswagen, Motive News, Automakers, Motive Integrator

New Volkswagen Certifications

Posted by Motive Retail on May 11, 2012 7:40:25 AM

Volkswagen Group of America continues to expand its Dealer Integration Program with new dealer system certifications. Most recently Serti Information Systems, out of Quebec Canada and PBS Systems, also based in Canada, have completed certification for two new integrations. The Serti Dealership System and the Aristogold system from PBS now support Vehicle Inventory and Warranty Credit Note integration.

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Topics: Certification, Dealer Systems Integration, Volkswagen, Motive News, Serti Information Systems, DealerSocket, PBS Systems

New DSPs Certified for Kia Dealer Interfaces

Posted by Motive Retail on Feb 9, 2012 12:59:03 PM

Dubuque Data Services (DDS) has successfully met all criteria for Kia Motors America DSP Certification. The DDS Advantage system is now able to support direct interfaces for parts ordering and returns, retail delivery reporting and warranty claim submissions.

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Topics: Certification, Kia Motors America, Motive News, Dubuque Data Services, AutoSoft

Motive Retail Joins STAR as a new IT Vendor

Posted by Motive Retail on Jan 30, 2012 12:58:41 PM

MCLEAN, Va., January 30, 2012

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Topics: STAR, Dealer Systems Integration, Motive News

Ford Motor Company expands its relationship with Motive Retail

Posted by Motive Retail on Jan 5, 2012 12:58:24 PM

January 5, 2012

The Ford Motor Company’s Export & Growth Division partnered with Motive Retail in 2010 when it launched its initiative to integrate dealers with Ford Global Systems. Motive has managed the implementation of new dealer system interfaces for repair order, over-the-counter part invoice and parts inventory data with key Export and Growth dealers using its Motive Integrator portal.

Beginning in 2012, Motive will expand its support of this program with the addition of new dealers in Africa, the Caribbean, Asia and the Middle East. Once implemented, the total number of integrated dealers will represent almost 60% of Ford’s Export & Growth Service and Parts Business and will provide visibility into these dealer operations not previously available.

Also new in 2012 is the addition of online reporting of dealer business data, provided by Motive Retail. Reporting will be accessible via the Motive Integrator portal platform and will provide online reporting for both dealer and Ford users. The new reporting will provide Ford and its dealers with business intelligence not otherwise available, enabling the development of targeted parts and service marketing programs, dealership incentive programs and the sharing of data on post-warranty vehicle reliability and quality.

New reporting capabilities will be rolled out in early February.

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Topics: Ford Motor Company, Dealer Systems Integration, Motive News, Motive Integrator

Motive Retail releases Dealer Service Activation feature in its Motive Integrator dealer systems integration management portal

Posted by Motive Retail on Jan 27, 2011 12:57:53 PM

January 27, 2011 – Boulder, CO

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Topics: Motive News, Motive Integrator

Motive Retail to manage DSP Certification Program for Volkswagen Group of America

Posted by Motive Retail on Sep 30, 2010 1:57:36 PM

September 30, 2010

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Topics: Certification, Dealer Systems Integration, Volkswagen, Motive News, Motive Integrator

Ford Motor Company selects Motive Retail for Export and Growth Initiative

Posted by Motive Retail on Aug 12, 2010 1:57:14 PM

August 12, 2010

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Topics: Ford Motor Company, Dealer Systems Integration, Motive News, Motive Integrator

Motive Retail opens a new office in Farmington Hills, Michigan

Posted by Motive Retail on Jul 14, 2010 1:56:53 PM

July 14, 2010

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Topics: Motive News

MPK Automotive certified for Kia Dealer Interfaces

Posted by Motive Retail on Jun 14, 2010 1:56:35 PM

June 14, 2010

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Topics: MPK Automotive, Certification, Kia Motors America, Motive News

Kia Certification Program expanded to include new interfaces

Posted by Motive Retail on May 17, 2010 1:56:18 PM

May 17, 2010

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Topics: Certification, Kia Motors America, Motive News

Ford OWS DSP Update

Posted by Motive Retail on May 3, 2010 1:55:55 PM

May 3, 2012

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Topics: Certification, Ford Motor Company, Motive News

Motive Retail moves to new offices in Boulder, Colorado

Posted by Motive Retail on Feb 15, 2010 12:55:35 PM

February 15, 2010

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Topics: Motive News

Automotive Computer Services certified for Kia Dealer Interfaces

Posted by Motive Retail on Dec 17, 2009 12:55:10 PM

December 17, 2009

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Topics: Certification, Kia Motors America, Automotive Computer Services, Motive News

Kia extends its DSP Certification Program through 2010

Posted by Motive Retail on Dec 1, 2009 12:54:46 PM

December 1, 2009

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Topics: Certification, Kia Motors America, Motive News

DealerTrack Completes Integration of It's DMS with KIA Motors America's Dealer Communications

Posted by Motive Retail on Oct 26, 2009 1:54:19 PM

LAKE SUCCESS, N.Y., Oct 26, 2009 (BUSINESS WIRE) -- DealerTrack Systems, Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK), a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, today announced that it has completed the integration of the DealerTrack Dealer Management System (DMS) with KIA Motors America's Web-based dealer communications system.

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Topics: Certification, DealerTrack, Kia Motors America, Motive News

Motive Integrator is live in production

Posted by Motive Retail on Aug 1, 2009 1:54:00 PM

Motive Retail is pleased to announce that its new integration and collaboration platform will be used in production for the Kia DSP Certification Program. Effective immediately, any DSPs participating in the program will use the online platform for accessing all Kia Motors specifications and performing all certification testing.

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Topics: Motive News, Motive Integrator

AutoSoft Named Certified DMS Provider by Motive Retail, DMS Integration and Certification Agent for Kia Motors America

Posted by Motive Retail on Jul 15, 2009 1:53:23 PM

WEST MIDDLESEX, PA--(Marketwire - July 15, 2009) - AutoSoft International today announced that it had received a certificate of satisfactory integration for the KIA Web DCS interfaces from Motive Retail, as authorized by and on behalf of Kia Motors America.

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Topics: Certification, Kia Motors America, Motive News, AutoSoft

Kia Motors America Creates New Program with Motive Retail Designed to Expand the Number of Certified Dealer Systems

Posted by Motive Retail on Jan 20, 2009 12:52:00 PM

Kia Motors Dealers Now Enjoy Greater Selection of Dealer Management Systems

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Topics: Certification, Kia Motors America, Motive News

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