The automotive industry organization, Standards for Technology in Automotive Retail (STAR), was organized in 2001 with the mission of providing data standards for automotive retail participants. STAR’s membership is comprised of automakers, dealer systems providers and related vendors. STAR produces a standardized set of XML Schemas commonly known as
When TiVo came along and freed people from the constraints of TV programming schedules, they were thrilled with the ability to watch shows “On Demand”. These days the concept of services or products being available “On Demand” is not only commonly understood, but increasingly it is expected. Now, in order to lower costs and satisfy customers, solutions of all sorts must be flexible, self-service and online.
We’ve been working for the past 5 years to expand the functionality in Motive Integrator and refine our processes for Dealer System Certification. Feedback from the DSPs we work with on behalf of our OEM clients is invaluable and we take all comments, suggestions, even criticisms seriously. We want to know what works, what we can improve and what users of Motive Integrator like or don’t like. Our feeling is that the better we can make our tools and processes, the faster DSPs can complete new integrations and roll them out to dealers.
Over 13 years at Jaguar Land Rover I've been personally involved in dealer systems integration and have pretty deep expertise in this area through hands on experience. I've been responsible for a number of projects and have the scars to show for it.
Our series on testing began last year and it’s time to pick this topic back up again with a new installment about the importance of Dealer Pilots. The Dealer Pilot phase is the last and final step in the certification process. It follows the completion of all Certification Testing and requires the deployment of the dealer system software for use by a dealer in live operations.
Since 2009, Motive Retail has managed the Kia Motors America DSP Certification Program and it has now been extended through the end of 2014. All DSP Certification activities are managed and supported using Motive Integrator, including online Specifications, Testing and Support. Any DSP wishing to integrate its system with the Kia Web-based dealer communication system has the option to do so working with Motive.
We have been working with Motive Retail for the past few years. Over this period of time Motive has routinely improved and added to the functionality of the Motive Integrator portal, refined their processes and expanded their service offerings. We have been a beneficiary of Motive’s investments in their business and their commitment to excellence in dealer systems integration.
Today, we’re excited to announce some significant new enhancements to our Motive Integrator Testing Suite. Three new apps have been added as core testing components, each specifically focused on Certification Testing.
Testing in any B2B integration initiative requires independent testing be performed by each “B”, i.e. the automaker and the DSP. It’s a critical aspect of any project as each party must take responsibility for testing its own integration code in advance of any coordinated / joint testing.
To begin, let’s talk about the types of testing needed when rolling out a new dealer systems integration . We group testing into 3 types or phases.