What Did(n’t) Happen in 2017

Posted by Motive Retail on Dec 17, 2017 8:38:47 AM

 

2017 Automotive Highlights

For automakers, 2017 began with many uncertainties. Some questions included:

  • Would new vehicle sales fall off the cliff?
  • Would a large automaker merge with / be acquired by a tech company?
  • Would Apple or Google unleash a game changing vehicle?
  • Would the current dealership model remain viable?
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Topics: Automakers, DMS, Dealer Systems Integration, car buyer experience

Is The Technology Gap Hurting Automotive?

Posted by Motive Retail on May 25, 2017 11:19:00 AM

 

The Growing Gap Between Automakers And Dealers

There is no doubt that in just a few short years, the auto industry has made remarkable advances in areas like connectivity, autonomous driving, robotics, and electric vehicles. For such large, traditional companies to embrace 

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Topics: dsp integration, Dealer Systems Integration, Customer Experience, data integration

Future-proof and lean DMS integration

Posted by Motive Retail on Jul 14, 2014 7:16:04 AM

Since our inception, we’ve maintained that dealer systems integration is strategically critical in today’s automotive market. We're not alone in this thinking.

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Topics: Customer Experience, Industry Observations, AD Little, Dealer Systems Integration, Global Integration Programs, Automakers

Dealer Integration Drives Sales

Posted by Motive Retail on May 19, 2014 1:38:18 AM

Dealer Systems Integration (DSI) sounds like an IT thing – not something OEM sales and marketing execs should be spending their time on. Nothing could be further from the truth. Automotive sales and marketing execs must understand that, in the digital world we now inhabit, DSI is key to driving sales. As consumers move more and more of their brand interaction online, the need for tight, real-time coordination between dealer and OEM is quickly becoming competitive necessity. Real-time coordination with dealers is achieved through Dealer Systems Integration.

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Topics: Customer Experience, Industry Observations, Dealer Systems Integration

On Demand Integration

Posted by Motive Retail on Nov 21, 2013 1:59:28 PM

When TiVo came along and freed people from the constraints of TV programming schedules, they were thrilled with the ability to watch shows “On Demand”. These days the concept of services or products being available “On Demand” is not only commonly understood, but increasingly it is expected. Now, in order to lower costs and satisfy customers, solutions of all sorts must be flexible, self-service and online.

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Topics: Testing, On Demand, Dealer Systems Integration, Best Practices, Motive Integrator

Motive Integrator makes integration projects easier

Posted by Motive Retail on Jul 24, 2013 4:19:03 AM

We’ve been working for the past 5 years to expand the functionality in Motive Integrator and refine our processes for Dealer System Certification. Feedback from the DSPs we work with on behalf of our OEM clients is invaluable and we take all comments, suggestions, even criticisms seriously. We want to know what works, what we can improve and what users of Motive Integrator like or don’t like. Our feeling is that the better we can make our tools and processes, the faster DSPs can complete new integrations and roll them out to dealers.

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Topics: Certification, Testing, Advent Resources, Dealer Systems Integration, Volkswagen, Motive News, Motive Integrator

A Better Way

Posted by Jeff Barr on May 15, 2013 8:39:28 AM

Over 13 years at Jaguar Land Rover I've been personally involved in dealer systems integration and have pretty deep expertise in this area through hands on experience. I've been responsible for a number of projects and have the scars to show for it.

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Topics: Testing, Jaguar Land Rover, Dealer Systems Integration, Motive News

Lessons Learned Presentation at Annual STAR Meeting

Posted by Motive Retail on Feb 14, 2013 12:17:48 PM

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Topics: DealerTrack, Porsche, STAR, Dealer Systems Integration, Best Practices, Volkswagen, Motive Integrator

2012, a good year for Motive Retail

Posted by Motive Retail on Dec 20, 2012 5:23:57 AM

With the year-end upon us we’ve found ourselves reflecting on 2012 the past few days. It’s been a busy year and a good year for Motive Retail.

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Topics: STAR, Dealer Systems Integration, Motive News, Motive Integrator

Validation

Posted by Motive Retail on Dec 4, 2012 2:40:53 AM

Everybody likes recognition. After working many years exclusively in dealer systems integration, it was nice to see the Woods & Seaton Briefing No. 30, dated November 29, 2012 confirm what we already believed, that “OEMs need a more efficient process for managing integrations.” Per the Briefing, automakers in Europe are expressing growing interest in having an ability to manage “integration of ‘100s’ of Dealer Systems.” Recently we are seeing more automakers who understand , as the Briefing states, that “integration is essential for Sales and Service performance, and Network control.” The result is that an increasing number of automakers in both Europe and North America are starting to evaluate whether they have the processes and tools necessary to keep up in an increasingly integrated world.

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Topics: Certification, Dealer Systems Integration, Motive News, Automakers, Motive Integrator

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